iPhone feedbacks from Japan (4)
-- iPhone 6 (iOS 8.0 - ) --

We posted these feedback contents to Apple, Inc.. If you agree with us, we strongly recommend you to post your feedbacks to Apple, Inc..

Modified: 02/28/2016 JST
Translated: 03/08/2016 JST

redShould be improved immediately. | yellowA little bit unusual. | greenThink Different.


Contents

red Calendar: Cannot change “Title” and “Calendar” at the same time. (02/28/2016)

The saving of the changed items fails when changing 2 of them at the same time in the Calendar.

It does not work as we expected when performing the following operational steps by using “Calendar” app of iPhone 6.

  1. Tap an existing event.
  2. Tap “Edit”.
  3. Tap “Calendar” column after changing the content of the “Title” column.
  4. Tap “Edit Event” after changing the content of the “Calendar” column.
  5. Tap “Done”.

As a nature, the changed events should be displayed. However, the displayed titles of these events go back to the previous ones.

Environment: iPhone 6, version 9.2.1, Japanese, using iCloud, not using Apple Music, not using Music Match

Information source: Apple Support Community - Japan (The changed contents are not reflected when changing “Title” and “Calendar” at the same time. Is it a bug?)(Japanese)

red Music: Cannot select 4th Playlists. (10/04/2015)

Cannot select Playlists under the specific conditions are met.

By using iPhone 6, it does not work as we are expecting when performing the following procedure:

  1. Sync only the playlist below with iPhone. Or, create only the following Playlists by using iPhone.
    (Playlist A, Playlist B, Playlist C and Playlist D)
  2. Enable “Only Offline Music”.
    On the top of the screen, a bar with the sign “Showing only music on this iPhone. Show All Music” is displayed.
  3. Restart iPhone. Or, force quit Music app.
  4. Launch Music app. and tap on the “Playlist” button
    “Recently Added Items”, “Playlist A”, “Playlist B” and “Playlist C” are displayed and “Playlist D” is displayed by half.
  5. Playback any of the playlists.
    The bar of the song name is displayed at the bottom of the screen and make “Playlist D” hidden.
  6. Scroll up the screen in order to display “Playlist D”.

As a nature, “Playlist D” should be displayed. However, scrolling back to the original position, “Playlist D” is hidden behind the bar of the song name when lifting a finger off the screen.

It seems that the existence of the 2 bars at the top of the screen and at the bottom of the screen are forgotten. The scrolling is not necessary for the screen size of iPhone 6/ 6s when there are 4 playlists if there are no such bars existing. In this reason, the process to bring back to the original position is performed even the screen is scrolled. However, 4th playlist is not displayed if these bars are existing.

Environment: iPhone 6, Version 9.0.2, Japanese, using iCloud, not using Apple Music, not using Music Match

red Mail: Unread message is displayed even deleting all the messages. (10/04/2015)

Even marking all the messages in the “All Inboxes” as read, or even deleting all the messages in them, the message at the bottom of the screen shows as if unread messages are existing. Moreover, unread message badge is displayed with the “Mail” icon in the Home screen. This phenomenon occurs from the iOS 9 version.

Operations

Performing the following procedure, it does not behave as we expected.

  1. Launch “Mail” and delete all the messages in “All mailboxes. Or, make all the messages as read.

As a nature, only “Updated just now” should be displayed. However, “n Unread” is occasionally displayed (Fig. 1). Moreover, unread message badge is displayed on the “Mail” icon in the Home screen.

When swiping the screen and reload the message, “n Unread” disappears. It is to say that the number of unread message seems not to be updated until obtaining the mail server’s responding results. This behavior is improper.

Conclusion

First of all, unread message should be obtained based on the status in the mailbox. After that, mail server’s responding result would be reflected.

1 Unread (Fig. 1)

Environment: iPhone 6, Version 9.0.2, Japanese, using iCloud, not using Apple Music, not using Music Match

green Keyboard: We wish to set “Show Lowercase Keys” for each keyboard. (09/20/2015)

From the iOS 9 version, the status of Caps Lock key is reflected in the key board display. It can be disabled depending on the settings, but the settings are reflected in all the keyboards. Please improve so that we can set each keyboard independently such as setting “Show Lowercase Keys” as enabled for the English keyboard and setting “Show Lowercase Keys” as disabled for the Japanese Romaji keyboard.

In the case of English keyboard, tapped key character is entered as it is. That is the reason why the matching of both displaying and entering characters is convenient to us.

On the other hand, in the case of Japanese Romaji keyboard, 1 character requires multiple tapping. That is, it would be convenient if the uppercase characters with the high visibility are displayed because the displaying and entering characters do not match all the time.

Environment: iPhone 6, Version 9.0, Japanese, using iCloud, not using Apple Music, not using Music Match.

red Keyboard: Setting “Show Lowercase Keys” does not reflect in the Japanese Romaji keyboard. (09/20/2015)

From the iOS 9 version, the status of Caps Lock key is reflected in the key board display. Depending on the settings, it can be disabled. However, this settings can not be reflected in the iPad’s Japanese Romaji keyboard.

Operations

It does not behave as expected when performing as follows.

  1. Disable “Settings” - “ General” - “Accessibility” - “ Keyboard” - “Show Lowercase Keys”
  2. Launch “Notes” app and display Japanese Romaji keyboard.
  3. Unlock the Caps Lock key.

In the case of English keyboard, the settings are reflected and the uppercase keys are displayed. We expect the uppercase keys are displayed. However, the lowercase keys are displayed (Figure 1).

iPad (Figure1: iPad’s Japanese Romaji keyboard)

In the case of iPhone, the settings are reflected in the Japanese Romaji keyboard and the uppercase keys are displayed (Figure 2). After all, it is a particular bug with iPad’s Japanese Romaji keyboard.

iPhone (Figure2: iPhone’s Japanese Romaji keyboard)

Environment: iPad 3rd generation, Version 9.0, Japanese, using iCloud, not using Apple Music, not using Music Match.

red Podcast: Playback 1/2x speed and 1.5x speed are not correctly displayed. (09/17/2015)

When changing the playback speed in the Podcast app, it is abnormally displayed as “1/2…速” or “1...速” when setting 1/2x speed or 1.5x speed. Even so, both “1倍速” 1x speed and “2倍速” 2x speed are displayed normally.

It is a bug of the Japanese localization because the English display always appears normally.

1x 1.5x 2x 1/2x

Environment: iPhone 6, Version 9.0, Japanese, using iCloud, not using Apple Music, not using Music Match.

red Music: Useless message is displayed when showing only offline music. (09/17/2015)

When activating “Only Offline Music”, the bar with the message “Showing only music on this iPhone. Show All Music” is displayed. It should not be displayed.

There is a possibility to perform mobile data communications unintentionally because the settings are changed when tapping “Show All Music” by mistake. Moreover, the display area becomes narrower and usability is declined.

Only Offline Music Showing only music on this iPhone. Show All Music

Environment: iPhone 6, Version 9.0, Japanese, using iCloud, not using Apple Music, not using Music Match.

red Music: The button does not become hidden/disabled even after deactivating the feature. (07/05/2015)

The Apple Music feature is added in the iOS 8.4 version. This feature can be deactivated by performing the following procedure. However, the button for this feature remains and performs improper behavior in the Music app. Please make this button hidden or disabled with the light color indication.

Preparation

Deactivate Apple Music and Apple Music Connect by performing the following procedure.

  1. Deactivate “Settings” - “Music” - “Show Apple Music”.
  2. Deactivate “Settings” - “General” - “Restrictions” - “Apple Music Connect”.

Operation 1

We do not see the expected behavior when performing as follows.

  1. Tap “Music” - “Radio”.
  2. Tap any button of “Featured Station”.

We hope that these button to be hidden or tapping disabled with the light color indication because Apple Music is deactivated beforehand.

However, the screen transition is actually performed and the screen prompting the registration of Apple Music is displayed.

Radio

Operation 2

We do not see the expected behavior when performing the following procedure.

  1. Tap “Music” - “My Music”.
  2. Tap any of the artists.
  3. Tap pop-up button next to the Artist Name.

We expect the menu to be displayed because it is a pop-up button.

However, nothing happens actually.

pop-up button

Operation 3

We do not see the expected behavior when performing the following procedure.

  1. Tap “Music” - “My Music”.
  2. Tap any of the artists.
  3. Tap Artist Name and the screen to be transit.

We expect any of the feature to be appeared because the screen transition is made.

However, the white screen is displayed actually.

artists name the white screen

Conclusion

The button of the disabled feature should be hidden or deactivated.

Environment: iPhone 6, Version 8.4, Japanese, using iCloud, not using Apple Music, not using Music Match.

red Music: The same menu items are displayed in more than one menu. (07/05/2015)

In the playback screen of the iOS 8.4 Music app, the menu is displayed by tapping the pop-up button. However, one menu item is included in another menu. In this case, it is required to merge these features.

Preparation

Deactivate Apple Music and Apple Music Connect by performing the following procedure.

  1. Deactivate “Settings” - “Music” - “Show Apple Music”.
  2. Deactivate “Settings” - “General” - “Restrictions” - “Apple Music Connect”.

Operation

When performing the following procedure, we see mysterious behavior.

  1. Tap “Music” - “My Music”.
  2. Start playback after tapping any of the album art.
  3. Tap the song name from the MiniPlayer and transit to another screen.
  4. Make sure if “Share Artist” and “Share Song” are displayed by tapping the pop-up button at the lower left hand side of the screen.
  5. Check the menu item by tapping the pop-up button at the lower right hand side of the screen.

We expect that there are different features for both left and right pop-up button.

However, “Share Artist” and “Share Song” are actually included also in the menu being displayed by the right pop-up button.

pop-up button left menu right menu

Conclusion

Left pop-up button is not necessary. Otherwise, “Share Artist” and “Share Song” should be deleted from the menu of the right pop-up button.

Environment: iPhone 6, Version 8.4, Japanese, using iCloud, not using Apple Music, not using Music Match.

Amendment (09/17/2015)

In the iOS 9 version, “Share Artist” and “Share Song” are deleted from the menu of the right pop-up button and this matter has been solved.

pop-up buttonボタン left menu right menu

Environment: iPhone 6, Version 9, Japanese, using iCloud, not using Apple Music, not using Music Match.

yellow Notes: Cannot select plain text / rich text before pasting. (09/24/2014)

With iOS 8, rich text can be handled by using the Notes.app. When copying from other apps., the text with attributes and the text with graphics are pasted as rich text in general. (They are also pasted as plain text from time to time under some unclear criteria.)

Sometimes we would like to paste as rich text but sometimes we would like to paste as plain text. Please make both available at the time of pasting so that we can choose “paste” or “paste and match style” as Mac OS X can do so.

befor pasting after pasting

Environment: iPhone 6, version 8.0, Japanese, using iCloud


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Written by Takahiro Nojiri (Twitter @TakaNojiri)
Translated by Yoshinobu Morioka (ymorioka@mac.com)